Improves the operational efficiency ofIT infrastructure in all business units

Operational efficiency of theIT infrastructure is a challenge in all organizations, but it becomes especially critical when the company is expanding because it is at this stage that different systems and applications are acquired and used. Integrating different applications and improving efficiency may seem complex, but there are several approaches that can be taken to overcome this challenge.

Theeffort required to configure structural automation often discourages analyzing methods to improvemiddleware operational efficiency; however, the benefits far outweigh the costs.

According to Gartner, IT teams have an approach to problem solving based on contingency management rather than proactive planning of IT issues.Automation can be a solution to this type of management: speeding up the completion of repetitive tasks can save time that can be devoted to more valuable activities.

For example, for QM administrators, automations allow them to manage the complexities of expanding corporate messaging and business operations, reducing manual errors and avoiding additional wasted time.

Collaboration is one of the most effective ways to improve operational efficiency. However, if mismanaged, it can cause more harm than good.

For example, in the case of a growth strategy involving the acquisition of multiple companies, solutions must be found to quickly integrate the different ecosystems and establish data ownership.

This was the case for Parker, a U.S. -based engineering giant, which in less than a decade and through a strategy based on acquisitions experienced an increase in revenue from $6 billion to $13 billion, with more than 500 locations in over 49 countries. This scenario has necessitated the integration of the various applications to ensure more efficient and customer-oriented operations globally. Parker chose to adopt the Infrared360® platform to rapidly create and manage complex, cascading information flows, with notifications targeted only toward the resources of the impacted business unit, without the use of rule engines, scripts or programs of any kind, so that resources can better focus on the business.

Parker was able to improve operational efficiency through the use of Infrared360® developed by Avada Software and distributed in Italy exclusively by Orbyta Tech. Infrared360® makes it possible to automate some of the activities in the middleware area through real time monitoring and integrated management of the same.

Specifically, the Trusted Spaces™ feature allows users to monitor only the areas under their purview and promotes secure collaboration between internal departments, across locations, and between involved partners. This feature enables visibility of queues, topics, channels, applications, flows and other server resources based on the specific user’s profile. Trusted Spaces enables secure, intelligent and autonomous management to reduce effort and time, which can be devoted to high value-added activities.