Proactive monitoring of IT infrastructure with RMM software

Proactive monitoring of IT infrastructure is a strategy that every large and medium-sized company must use to ensure efficient and stable operation of enterprise hardware and software systems.

As IT systems become more complex, security and operational issues continually emerge, so it has become critical to take preventive measures to minimize downtime and ensure the high reliability of systems.

Among the most useful tools for achieving this goal, remote monitoring and management (RMM) software such as, for example, NinjaOne stand out for their ability to provide centralized and remote control of IT infrastructures, providing greater security and automation.

An RMM software is a platform designed to enable IT teams to centrally monitor and manage devices, networks, servers, and workstations remotely. This solution provides essential functionality, including:

• Software updates and remote preventive maintenance
• Repetitive processes such as onboarding and offboarding of automated software
• Early detection and resolution of problems before they become critical
• Massive patch management, i.e., software updates to fix technical and security issues, on enterprise devices, including large-scale

Implementing RMM software means equipping the company with a scalable tool that simplifies IT infrastructure management, eliminating the need for constant manual intervention.

Using RMM software transforms enterprise IT management, making it more efficient and scalable by:

• Continuous monitoring: 24/7 supervision of enterprise devices
• Breach prevention: Studies show that patch automation can prevent 60% of device breaches (NinjaOne)
• Advanced automation: reducing manual tasks through automated scripts and flows
• Unified management: a centralized dashboard to monitor the entire IT ecosystem
• Cost reduction: rapid detection and resolution of problems, avoiding on-site interventions

Orbyta Tech successfully led the process of digitizing and securing the IT infrastructure of a company operating in the healthcare services sector. The intervention involved several critical areas, ensuring industry-compliant technology management and appropriate training.

• Microsoft 365 installation: the platform has been implemented to securely manage documents and communications
• Integration of an RMM solution: a remote monitoring and management system was introduced to ensure continuous updates and constant security of the entire IT infrastructure
• Training on the use of the new tools by all employees

With these solutions, the company has achieved amore stable, secure and efficient IT infrastructure, improving operations and security of sensitive data.