Rapid integration of
back-office systems and asynchronous messaging with Infrared360®

Parker Hannifin is a manufacturing company that has doubled in size in less than a decade, growing from $6 billion to $13 billion in sales partly through a strategy based on acquisitions of companies around the world, each with its own back-office system.

Parker's challenges

Among Parker’s challenges, a major one was the rapid and smooth integration of systems from the acquired companies to ensure more efficient and customer-focused operations. Another critical issue was the adoption of asynchronous messaging, which was critical to avoid the propagation of dependencies between systems, thus reducing the risk that a problem in one isolated system could compromise the entire business ecosystem. This approach required an effective messaging monitoring and management platform.

Infrared360®: Avada Software's solution for Parker

Parker turned to our partner Avada Software, an innovative provider of middleware management and monitoring solutions. Avada’s flagship product, Infrared360®, is a web management portal for performance monitoring, testing, auditing, reporting and administration.

Rapid integration of new systems, improving visibility of interactions and interfaces for employees
Secure collaboration and reduced resolution time with Trusted Spaces feature
Proactive and secure data management: Infrared360® provided the ability to isolate sensitive data to authorized teams