Infrared360® for proactive middleware monitoring
The monitoring needs of the U.S. bank USBank.
USBank is the 6th largest bank in the United States with over 50,000 employees. Like all entities in the banking industry, it has a need to monitor its middleware infrastructure to ensure security, regulatory compliance and business continuity.
In particular, USBank had a complex middleware infrastructure with IBM MQ, CICS, and TIBCO and had two specific needs:
- security: developers could not have full access due to security issues, while operations staff did not have the tools to handle problems without developer support.
- Efficiency: reducing the operational costs of managing middleware messaging.
Therefore, the bank sought a solution that would allow proactive monitoring to take place safely.
USBank with Infrared360® solves problems faster
USBank chose Avada Software’s Infrared360® because its browser interface and user permission management capabilities enabled it to monitor theIBM MQ environment proactively, automating problem management and providing visibility into what is happening in the queues, saving developers time and improving operational efficiency.
«Now we don't have to wait for people in the bank to call us to say they are not getting our messages. We are solving the problem before they can even call us because we already know. »
Infrared360® exclusively in Italy thanks to Orbyta Tech
Orbyta Tech and Avada Software bring to Italy exclusively Infrared360®, the secure middleware management software that provides cost reduction and greater efficiency in managing Enterprise Messaging such as IBM MQ or KAfka queues, Application Servers and Web Services, Appliances and Databases.
The results of monitoring IT infrastructure with Infrared360®
